CHRISTMAS OPENING HOURS
24 December 2013 | 9:00 – 13:00
25 December 2013 – 1 January 2014 | closed
2 January 2013 | 9:00 – 19:00
You can place orders online while we are closed for Christmas but please note production will not resume until Monday 2nd of January so turnaround times should be calculated from this date when ordering during the Christmas holidays. Order Now >
CHRISTMAS ORDER DEADLINES
To guarantee you receive your prints in time for Christmas, please make sure your order reaches us by the dates and times in this guide.
If you would like to collect your orders in our studio at 74 Kingsland Road, London E2 then you must place your order no later than:
24 December | 10:00am
(excluding acrylic reverse) 16 December | 10:00am
Framing & acrylic reverse:
09 December | 10:00am
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If you you require delivery, please make sure your order reaches us by:
20 December | 10:00am
(excluding acrylic reverse) 13 December | 10:00am
Framing & acrylic reverse:
06 December | 10:00am
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What are your opening hours?
Monday – Friday / 9am – 7pm
We will be closed during the Christmas holidays, please check our Christmas opening hours above.
Where is theprintspace?
Our physical address is on 74 Kingsland Road, E2 8DL. The nearest tubes are Old Street Station & Liverpool Street Station. However, we also have an online ordering system, so you can be based anywhere in the world to have your prints/mounting/framing delivered to your doorstep.
I need some expert help with colour management and retouching. How much do you charge for a technicians help?
We charge £50 per hour for a technician’s help. We will only charge you for the time spent with the technician. I.e. ½ an hour would be £25 and so on.
How long does mounting take?
Mounting takes 5 working days (with the exception of Acrylic Reverse which takes 10 working days), however if you need it sooner, we can put a ‘rush charge’ on your order. The cost and how quickly we can have it ready depends on your order, please call us for more details.
How long does printing take?
Printing can take up to 1 hour in quiet periods, but in busy periods the amount of time depends on the quantity, size and paper type you order. Once printed, if you are not present to pick it up, we will keep it safely stored until you available to collect it.
How long does framing take?
Framing takes 10 working days, however if you need it sooner, we can put a ‘rush charge’ on your order. The cost and how quickly we can have it ready depends on your order, please call us for more details.
What scanner do you use?
We use the Hasselblad Flextight X5 virtual drum scanner, taking negs up to 5” by 4” and producing 450Mb+ files. You will need to call in advance to book the scanner.
How much do you charge to use a scanning booth?
We charge £35 per hour plus VAT for a negative scanner and £24 per hour plus VAT for A3+ flatbed scanner. We will only charge you for the time spent in the booth, in 15-minute slots.
What are your retouching booths like?
The retouching booths are high-spec with colour balanced viewing, Macs with Eizo monitors, Wacom tablets, Photoshop & Capture One Pro.
How much do you charge to use a retouching booth?
We charge £12 per hour plus VAT. We will only charge you for the time spent in the booth, in 15-minute slots.
Why should I order a sample pack of printing papers?
Because this will help give you an understanding of the different paper types we offer, and what paper type would be most suitable for your image. This is especially useful if you can't come into the studio, or you would like a pack of paper options to show your clients. The feel of the paper can make an immense difference to your image, so we highly recommend familiarizing yourself with the different paper types we carry.
How should i display frames and mounted work?
Do not hang in direct sunlight or humid conditions. High or low humidity can cause damage to artwork. Do not hang directly over any heat sources such as radiators or close to airconditiing units.