Where prints are lost in transit, we will reprint the order and ship it to your customer at our cost.

Lost in transit is classified as no movement on the tracking link for the number of days stated in the below table:

Shipping destinationPostal shipping (Business days with no updates)Courier shipping (Business days with no updates)
United Kingdom83
Europe (EU)145
Europe (EEA & CH)145
North America (USA, CA)N/A7
Rest of WorldN/A10

Updated on 26 January 2024

Was this article helpful?