{"id":250,"date":"2020-09-23T12:52:00","date_gmt":"2020-09-23T11:52:00","guid":{"rendered":"https:\/\/www.theprintspace.co.uk\/help\/?post_type=ht_kb&#038;p=250"},"modified":"2026-07-09T22:23:07","modified_gmt":"2026-07-09T21:23:07","slug":"how-do-i-contact-customer-service","status":"publish","type":"ht_kb","link":"https:\/\/www.theprintspace.co.uk\/help\/knowledge-base\/how-do-i-contact-customer-service\/","title":{"rendered":"How do I contact customer service?"},"content":{"rendered":"<p>There are a few ways to contact our friendly customer service team, whichever suits you best.<\/p>\n<h4>Ways to contact customer service<\/h4>\n<ul>\n<li><strong>Live chat:<\/strong> click the blue icon at the bottom right of the website page.<\/li>\n<li><strong>Email:<\/strong> info@theprintspace.co.uk<\/li>\n<li><strong>Phone:<\/strong> +44 (0) 207 739 1060<\/li>\n<\/ul>\n<h4>What to include when you email<\/h4>\n<p>To help us resolve your query quickly, it helps to include:<\/p>\n<ul>\n<li>Your order number (visible in your account).<\/li>\n<li>A clear description of the issue.<\/li>\n<li>Photos, if the issue is physical (for example, damage, colour or finish).<\/li>\n<\/ul>\n<h4>Visit our studio<\/h4>\n<p>You&#x27;re welcome to visit our studio at:<\/p>\n<p>74 Kingsland Road, London E2 8DL (fully accessible). We&#x27;re open Monday to Friday, 9am \u2013 7pm.<\/p>\n<h4>Related articles<\/h4>\n<ul>\n<li><a href=\"https:\/\/www.theprintspace.co.uk\/help\/knowledge-base\/i-have-an-issue-with-my-order-how-do-i-contact-you\/\">I have an issue with my order, how do I contact you?<\/a><\/li>\n<li><a href=\"https:\/\/www.theprintspace.co.uk\/help\/knowledge-base\/how-do-i-contact-theprintspace-support\/\">How do I contact theprintspace?<\/a><\/li>\n<li><a href=\"https:\/\/www.theprintspace.co.uk\/help\/knowledge-base\/my-prints-arrived-damaged-how-do-i-get-a-replacement-or-a-refund\/\">My prints arrived damaged, how do I get a replacement or a refund?<\/a><\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>Need to contact customer service at theprintspace? Reach our friendly team by live chat, email or phone, or visit our fully accessible London studio.<\/p>\n","protected":false},"author":2,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":{"inline_featured_image":false},"ht-kb-category":[30,34],"ht-kb-tag":[54,8,49,53],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v18.6 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>How do I contact customer service | theprintspace help centre<\/title>\n<meta name=\"description\" content=\"Learn how to get in touch with our customer service team regarding print, mount and frame orders. 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