{"id":3551,"date":"2022-06-22T15:19:41","date_gmt":"2022-06-22T14:19:41","guid":{"rendered":"https:\/\/www.theprintspace.co.uk\/help\/?post_type=ht_kb&#038;p=3551"},"modified":"2026-07-09T22:22:10","modified_gmt":"2026-07-09T21:22:10","slug":"disconnecting-online-art-store-import-products","status":"publish","type":"ht_kb","link":"https:\/\/www.theprintspace.co.uk\/help\/knowledge-base\/disconnecting-online-art-store-import-products\/","title":{"rendered":"Does disconnecting and reconnecting the dropshipping app delete imported products?"},"content":{"rendered":"<p>No \u2014 disconnecting the dropshipping app and reconnecting won&#x27;t delete your products.<\/p>\n<h4>What happens when disconnecting the dropshipping app<\/h4>\n<ul>\n<li>Existing orders aren&#x27;t affected.<\/li>\n<li>Your products remain in creativehub.<\/li>\n<li>New orders and product updates stop syncing while you&#x27;re disconnected.<\/li>\n<li>Once you reconnect, syncing resumes.<\/li>\n<\/ul>\n<h4>Why there&#x27;s nothing to reimport<\/h4>\n<p>The app doesn&#x27;t import products <em>from<\/em> your store \u2014 you create products in creativehub and push them <em>out<\/em> to your connected sales channels. Your products stay safe in the app whatever the connection status, so there&#x27;s nothing to reimport after you reconnect.<\/p>\n<h4>Related articles<\/h4>\n<ul>\n<li><a href=\"https:\/\/www.theprintspace.co.uk\/help\/knowledge-base\/when-i-import-a-product-to-my-website-does-it-automatically-appear-as-live-on-my-website\/\">When I import a product to my website, does it automatically appear as live on my website?<\/a><\/li>\n<li><a href=\"https:\/\/www.theprintspace.co.uk\/help\/knowledge-base\/manual-dropshipping-orders\/\">How to manually order dropshipping products in creativehub<\/a><\/li>\n<li><a href=\"https:\/\/www.theprintspace.co.uk\/help\/knowledge-base\/squarespace-wrong-sku-number\/\">Why have my imported product SKUs changed to Squarespace SKUs?<\/a><\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>Disconnecting the dropshipping app won&#8217;t delete your imported products, they stay safe in creativehub. Here&#8217;s exactly what changes when you disconnect.<\/p>\n","protected":false},"author":2,"comment_status":"open","ping_status":"closed","template":"","format":"standard","meta":{"inline_featured_image":false},"ht-kb-category":[32,153],"ht-kb-tag":[399,659,658,196,184,528,392],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v18.6 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Disconnecting &amp; reconnecting your online art store | theprintspace help centre<\/title>\n<meta name=\"description\" content=\"Find out why you don&#039;t need to reimport products when you reconnect your online art store with creativehub. A guide to answer all your questions today.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.theprintspace.co.uk\/help\/knowledge-base\/disconnecting-online-art-store-import-products\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Disconnecting &amp; reconnecting your online art store | theprintspace help centre\" \/>\n<meta property=\"og:description\" content=\"Find out why you don&#039;t need to reimport products when you reconnect your online art store with creativehub. 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