{"id":425,"date":"2020-09-24T10:13:44","date_gmt":"2020-09-24T09:13:44","guid":{"rendered":"https:\/\/www.theprintspace.co.uk\/help\/?post_type=ht_kb&p=425"},"modified":"2026-07-09T22:25:48","modified_gmt":"2026-07-09T21:25:48","slug":"when-am-i-charged-for-online-print-orders","status":"publish","type":"ht_kb","link":"https:\/\/www.theprintspace.co.uk\/help\/knowledge-base\/when-am-i-charged-for-online-print-orders\/","title":{"rendered":"When am I charged for online print orders?"},"content":{"rendered":"

You're charged for online print orders after the sale completes: when a customer buys a print from your store (Shopify, Etsy, Squarespace, and so on), the fulfilment cost is billed to you.<\/p>\n

When you are charged: how the timing works<\/h4>\n
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  1. Your customer pays you<\/strong> through your store's checkout. That money goes to you on your store's normal payout schedule.<\/li>\n
  2. theprintspace charges your saved card<\/strong> for the fulfilment cost \u2014 print, any framing or mounting, and shipping \u2014 on the next merchant rollup. This is a scheduled billing sweep that collects all your orders together.<\/li>\n<\/ol>\n

    So you're not charged immediately at checkout. The charge comes later, when theprintspace batches and processes your orders for production.<\/p>\n

    Keep a valid card on file<\/h4>\n

    Make sure you have a valid card saved in your account. If no card is on file, the order will fail to charge and will be delayed until you add one.<\/p>\n

    If you have any questions about billing, contact us at info@theprintspace.co.uk.<\/p>\n

    Related articles<\/h4>\n