How do I add my VAT / sales tax registration details?
Learn how to update your VAT details in your account.
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How do I change the currency of my account?
Learn how to change the currency in your account. -
How do I change my account language settings?
Learn how to choose a different language for your account. -
How do I change my account email address?
Learn how to edit the email in your account. -
How do I edit/add/delete delivery addresses?
Learn how to update the delivery addresses on your account. -
How do I change the payment method I use for my storage plan?
Learn how to update the payment details for paying for storage. -
Can I pay for orders and storage using PayPal, Apple Pay or Google Pay?
Learn if you can use PayPal as payment method for prints and extra storage. -
How can I purchase extra storage for my account?
Learn how you can purchase more storage for your account. -
My card has expired, how do I add a new card?
Learn how to add a new payment card to your account. -
How often do you charge me for my storage plan?
Learn when we will charge you for extra storage in your account. -
My account has been deleted, can I recover it?
Learn if you can recover your account after deleting it. -
When am I charged for online print orders?
Learn when we charge you if you place an online order from your creativehub account. -
If I downgrade my storage do I get a refund for the remaining period I have already paid for?
Learn what happens if you downgrade your storage plan. -
Add a payment card for art sales order fulfilment
How does the payment for art sales work? When a sale is made in your e-commerce store, the full payment...