If your products are not importing to your Squarespace inventory and are displaying as ‘Import error’ in your creativehub product list, then first check you have your ‘Shop’ page ‘Enabled’ in your Squarespace settings. Once enabled try the import process again and your product should successfully import.

If you continue to have import issues after enabling your shop page, refer to our general import issues troubleshooting article here.

Updated on 27 March 2023

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