Can I place a drop shipping test order on creativehub?
Our dropshipping software currently doesn’t offer the functionality to place test orders. If your place an order as a ‘test’...
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I sold a print, but the order has not appeared in my creativehub account
When you make a sale in your store, we import the details and create a fulfilment order in your creativehub... -
What does the order fulfilment status mean?
An order fulfilment status tells you what stage your order is at, i.e if it’s in production, has been shipped... -
How long does it take for the print sales I make to appear in my creativehub account?
Your dropshipping orders will reach our system the day after you receive them on your store. This is why: On... -
Do creativehub products get assigned to Shopify fulfilment locations?
When you create your Shopify store you are asked for an address, this defaults as your ‘Shop Location’. Manual products... -
Can I exclude countries from my dropshipping fulfilment?
We give you the option to exclude shipping zones from fulfilment. When this is activated, we will not receive any...