I didn’t receive tracking information for my customer’s order Didn't receive tracking information for your customer's order? The dispatch email is often caught by spam — here's how to find it or get it resent.
What are the SLA delivery times for dropshipping orders? See our dropshipping delivery times and SLAs by region, plus production lead times, so you know how long orders take from order to doorstep.
What shipping carriers are used for dropshipping orders? See which shipping carriers for dropshipping orders we use — Royal Mail, DHL, UPS and USPS — and how the fastest, most cost-effective option is chosen.