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  • Where do I see a list of dropship fulfilment orders for my website?

    See where your dropship fulfilment orders live in creativehub, what the orders list shows and how to open any single order for a full breakdown.
  • Can I place a drop shipping test order on creativehub?

    Our dropshipping software currently doesn’t offer the functionality to place test orders. If your place an order as a ‘test’...
  • How can I be sure my customer will not get an invoice displaying the print costs?

    Want to hide print costs from customers? Your buyers only see your store receipt, never theprintspace's fulfilment invoice or your wholesale prices.
  • What does the order fulfilment status mean?

    Understand what your order fulfilment status means in creativehub — from payment failed and in production through to dispatched, cancelled and refunded.
  • How long does it take for the print sales I make to appear in my creativehub account?

    Your dropshipping orders will reach our system the day after you receive them on your store. This is why: On...
Creativehub Help
info@theprintspace.co.uk
+44 (0) 207 739 1060