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  • What are your delivery costs for prints, mounts or frames?

    See our delivery costs for prints, mounts and frames, including flat per-order print rates by destination and per-frame pricing for framed orders.
  • Where do I find the tracking number for my print orders?

    Learn where to find the tracking number for print orders on the Order Detail page, and why some postal orders don't include a tracking link.
  • How do I edit/add/delete delivery addresses?

    Learn how to manage your delivery addresses in creativehub — add, edit or delete saved addresses in Settings → Address Book, or save one at checkout.
  • How can I change my delivery address after I have ordered?

    Need to change your delivery address after ordering? You can't edit it online, but our team can often update it if you get in touch quickly. Here's how.
  • What are the SLA delivery times for dropshipping orders?

    See our dropshipping delivery times and SLAs by region, plus production lead times, so you know how long orders take from order to doorstep.
  • What shipping carriers are used for dropshipping orders?

    See which shipping carriers for dropshipping orders we use — Royal Mail, DHL, UPS and USPS — and how the fastest, most cost-effective option is chosen.
  • Is shipping charged per order or per item for dropshipping?

    How we charge you The shipping rates we charge you during fulfilment are applied as follows: Print delivery charges are...
Creativehub Help
info@theprintspace.co.uk
+44 (0) 207 739 1060