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  • How are the drop shipping orders fulfilled with creativehub?

    Learn about the order fulfilment and payment processes for print sales.
  • How can I change my delivery address after I have ordered?

    Learn how to check your order's production status and change delivery address.
  • Why upgrade to creativehub’s Drop Ship Pro Subscription?

    Our Dropship Pro subscription plan offers free postage shipping to the UK & Europe (EEA) on up to 20 dropshipping...
  • Why upgrade to creativehub’s Pro Subscription?

    Our Pro subscription gives you unlimited free shipping on print orders to the UK &  Europe (EEA) for just £8/10€ ...
  • Where can I find tracking numbers for my drop ship orders?

    We notify you via email when we dispatch your customer’s order. This email contains the tracking information that you can...
  • How do I get free shipping on dropship orders?

    You can get free shipping with our Dropship Pro Subscription. This gives you free postage shipping to the UK &...
  • What are the shipping costs for dropshipping orders?

    Print only Print only drop shipping orders are shipped globally via postal shipping at a flat rate cost of £7...
  • Are my drop shipping orders sent by post or courier?

    Drop shipping orders are shipped via tracked postal services at a flat rate cost of £7 (+VAT where applicable) per...
  • How do I import the flat rate shipping fee?

    If your website is Shopify, Etsy or WooCommerce, you can import your products through to your store with our flat...
  • How can I offer my customers express courier shipping?

    With our Shopify integration only, you can offer your customers express couriers as a shipping option. When set up, live...
  • Are my print orders sent flat in envelopes, or in tubes?

    We often get asked what are our rules on packaging or packages that we send out. Do prints get sent...
  • Who receives order notifications & tracking details, my buyer or me?

    You, as the store owner, will receive an email from us with the tracking information on it. You can update...
  • How do I set up shipping rates on my website?

    Here are the shipping rates for our drop shipping products. This is what we charge you, the seller. You can...
Creativehub Help
info@theprintspace.co.uk
+44 (0) 207 739 1060